Refund policy

Refund & Return Policy

Because our products are custom-made specifically for each order, we generally do not accept returns or exchanges for:

  • Incorrect size selection
  • Buyer's remorse
  • Change of mind
  • Preference-related issues

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.

To process a replacement or refund request, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs showing the problem

Approved claims may receive a replacement product or refund at our discretion.

Items must not be intentionally damaged or altered after delivery.