Refund policy
Refund & Return Policy
Because our products are custom-made specifically for each order, we generally do not accept returns or exchanges for:
- Incorrect size selection
- Buyer's remorse
- Change of mind
- Preference-related issues
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.
To process a replacement or refund request, please provide:
- Your order number
- A description of the issue
- Clear photographs showing the problem
Approved claims may receive a replacement product or refund at our discretion.
Items must not be intentionally damaged or altered after delivery.